Individual coaching case study Client The company is a multinational high technology business. Project Every manager in the company has done a LEA 360™ Leadership Analysis, used as a basis for individual coaching, aiming at processing the results of the feedback coming from self, direct reports, peers and bosses on the use of leadership behaviours, and making a development plan based on the results of LEA 360™ in line with the requirements and standards that the company has on its managers. Tool: The use of LEA™ Time period: 2006 – June 2007 Preparation stage Meeting between the coachée and his/her superior where the latter describes his/her expectations of the coachée, based on the company’s strategically important leadership areas and the individual assignment and challenges of the coachée. Administrative process with LEA™ – filling out the forms. Coach and coachée meet to discuss conditions of the coaching process Coach and superior of the coachée meet in order for the latter to describe strengths and development areas for the coachée. Coaching process Coach and coachée meet with superior to process feedback data from LEA™ - profile and to decide about development plan, action plan for the coaching process and time plan 5 coaching sessions at 3 hours and coaching follow up telephone calls - The development plan was used at each coaching as a foundation for the coaching – what happened, what progress was made, if not; what prevented it, what support was needed and what should be done till next time. Coach’s conclusion meeting together with the superior and HR representative, including a summary of process and results. Summary of results The role as a coach was to support, confirm, confront, give advice , and ask questions, always focusing on the action plan The goals set in the development plan were reached Communication and co-operation superior-coachée were developed Coachée commitment and contribution to the entire company was intensified Through LEA™, coachée got a foundation for continued assignment Coachée became aware of importance and technique for reflection Coachée was supported in structuring his work Self confidence of the coachée was enhanced